Uploading your document

After logging into eLUNa, you will be taken to the eLUNa Intray, where you can upload the file for translation. Intrays are divided by organization and language, and display the documents currently being translated by your colleagues at your duty station.

1. Uploading files for translation

Files for translation can be uploaded to the eLUNa intray manually, by typing the related job information, or through one of the document management systems, i.e. gDoc, DCPMS or CMA.

  • To upload files manually to the eLUNa Intray for translation, follow the steps below:
  1. choose your target language,
  2. select the year (the current year is selected by default),
  3. enter the job number. Do not include the year and add the letter corresponding to your target language at the end (for example, for job 19-00012 into Arabic, enter 00012A),
  4. enter a symbol (optional),
  5. click Choose file and navigate to the file you have to translate. 
  6. click Upload.

          

  • To upload files to the eLUNa Intray for translation directly through DCPMS, follow the steps below:
  1. Go to your assignment in DCPMS and click on Documents.
  2. Click on Translate next to either the Original or Edited Text.
  3. You will be taken to the eLUNa Intray, where the file and all job information will appear automatically.
  4.  Review the job information and click on Upload.

              

  • To upload files to the eLUNa Intray for translation directly through gDoc, follow the steps below:
  1. Go to your assignment in gDoc and click on FileDesk.                  
  2. In FileDesk, click on the eLUNa icon next to either the Standard Submission or the Edited Text.
  3. You will be taken to the eLUNa Intray, where the file and all job information will appear automatically.
  4. Review the job information and click on Upload.

              

  • To upload files to the eLUNa Intray for translation directly through CMA, follow the steps below:
  1. Go to your assignment in CMA and click on the Document Explorer to access files.
  2. Click on Translate next to either the Original or Edited Text.
  3. You will be taken to the eLUNa Intray, where the file and all job information will appear automatically.
  4.  Review the job information and click on Upload.

                  

2. File display in the eLUNa Intray

Once you click on Upload, you will see a pop-up message to let you know that the file was successfully uploaded. Click on Close and wait for your file to appear.

                                                                  

Once the document is processed, it will appear in the Intray with all related job information entered on upload, as well as new details.

               

  1. the expiration date for your file.
  2. the suggestions icon, which when click will displayed the percentage of segments found in the repository of documents.
  3. the Translate button, where you will click to access your file and begin translating.
  4. your name, to identify the documents you uploaded.

                                      

If there are several documents in the eLUNa intray, check the Only my files option in the main bar to display only documents you uploaded.

                                                                  

3. Working with shared jobs

When different files are uploaded under the same job number, users share the draft memory and are able to see their colleagues' translation of similar segments. Uploading an edited text to the same job number also allows you to recycle the content you have already translated.

Follow these steps to upload your part of the file manually or through gDoc or DCPMS. Your split file will appear in eLUNa under the same job number as other files within the same gDoc or DCPMS assignment, enabling sharing of the eLUNa draft memory. Remember to name your file without spaces or special symbols.

  • To upload your split file manually, follow these steps:
  1. Type the job number.
  2. The system will list any files uploaded under that job number.
  3. Click Choose File, select your document and click on Upload.

           

  • To upload your split file through DCPMS, follow these steps:
  1. Go to Documents and click on Upload under Original. 
  2. Click on Add files, select your split file and click on Upload
  3. Click on Translate next to your split file to upload it to eLUNa.
  4. Once in the eLUNa Intray, review the job information and click on Upload. 

                   

  • To upload your split file through gDoc, follow these steps:
  1. Go to and click on Upload file. Browse to locate your file, select Split source document under Category and click on Upload.
  2. Click on the eLUNa icon next to your split file  to upload it to eLUNa.
  3. Once in the eLUNa Intray, review the job information and click on Upload

                  

4. Common issues when uploading files

When trying to upload a file, you might get an error message that prevents you to complete the upload. The error messages will describe the issue found and may include the following:

  • File size should be not bigger than 3MB!

eLUNa does not support files bigger than 3MB. If you receive this message, open the file and remove images, if any, since they tend to increase file size considerably. If the issue remains after removing images, split the files is two or more parts.

  • Only .docx/.xml/.xsl files are supported!

eLUNa supports only .docx, .xsl and .xml files. If you receive this message, convert the file format into .docx by following the instructions in the eLUNa FAQs. If, after converting the file, you continue receiving this message, you might have to adjusts the settings in your PC following these steps in the eLUNa FAQs.

  • Provided job number already exists in different language

Job numbers cannot be repeated accross languages. If you receive this message, add the target language letter to the job number and click on Upload again.

  • File already exists

If you receive a message indicating that the file already exists, that means you or someone else already uploaded a file with the same file name. Save your MS Word file under a different filename and try to upload again.

  • Source and target languages are the same

If you receive a message, it is possible you did not chose the correct target language in the intray before uploading. Make sure you select the language into which you are translating at the top left, to the right of the duty station. If you have chosen the correct target language and you still receive this message, it is possible that the source file you are trying to upload is multilingual. The part corresponding to each language should be uploaded separately.

  • Language combination not available

The error message appears when the source language in the uploaded document cannot be recognized as such by the system. Check the available languages chart to see if the source language of your document is currently supported in your duty station.